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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Melissa Hardwick

August 30, 2024

5  out of  5
rating by Melissa Hardwick
"Becky was so patient and so very helpful!!! I recommend her and State Farm x10!!!!!"
We responded:
"Melissa, thank you so much for the kind words for Becky! I will let her know!!! We appreciate your business and look forward to serving your insurance needs. Have a great Labor Day Weekend!"
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Sandra Davis

March 13, 2024

5  out of  5
rating by Sandra Davis
"Nice place to do business, helpful, happy employee's, always fast, no hassle!"
We responded:
"Sandra, thank you!! We appreciate your business. Thanks for taking the time to leave us a review. "
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Chet Edwards

December 15, 2023

5  out of  5
rating by Chet Edwards
"I switched my auto and home insurance from AAA about three years ago because I wanted a local agent. That's when I turned to State Farm and JB Pitman. I have known JB since our children were playing sports together. JB gave me just what I was looking for in an insurance agency... friendly service at a local agency. good rates, and trust. Sure makes it easier to keep up with your insurance needs with these folks."
We responded:
"Chet, thank you very much for the kind words! We appreciate your business, and thanks for trusting us for your insurance needs!"
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Kathy Mantooth

October 23, 2023

5  out of  5
rating by Kathy Mantooth
"The best ever! JB Pitman has always been professional, kind and truly like a good neighbor."
We responded:
"Kathy, thank you very much for the kind words! We appreciate the positive feedback! Let us know if you need anything. Thanks for choosing State Farm! "
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Isaac Anderson

August 8, 2023

5  out of  5
rating by Isaac Anderson
"JB State Farm was so great to work with. Generous with their time, diligent and definitely who we’d want to work with in the future."
We responded:
"Isaac, thank you very much and Welcome to Kentucky!! We look forward to serving your Insurance needs."
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Hannah Halcomb

July 2, 2023

5  out of  5
rating by Hannah Halcomb
"Great staff."
We responded:
"Hannah, thank you so much! I will pass this along to my Team Members. We try very hard to help all of our customers. "
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Karen Slavik

November 8, 2022

5  out of  5
rating by Karen Slavik
"I recently relocated to Kentucky and had to transfer 11policies to State Farm in Kentucky. I needed an agent who would stay on top of things to ensure a smooth transition. JB and his staff monitored things closely and kept me informed every step of the way. If you want outstanding, personal service, JB is your guy!"
We responded:
"Karen, thank you for the kind words. We appreciate the opportunity to service your Families insurance needs! Call anytime!"
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Marty Moore

September 3, 2022

5  out of  5
rating by Marty Moore
"They are personable and always go the extra mile!"
We responded:
"Marty, thank you so much! We appreciate your comments. Thank you for your business!"
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Kevin Caudill

May 11, 2022

5  out of  5
rating by Kevin Caudill
"We have been with State Farm for 32 years now every claim we have had over the years was handled quickly. We have been very happy with their service. "LIKE A GOOD NEIGHBOR... JB IS THERE!!! ""
We responded:
"Kevin, has it really been 32 years! Thank you so much for the kind words. We appreciate you and Sherry's business."
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Charles Dick

February 22, 2022

5  out of  5
rating by Charles Dick
"Great insurance agent"
We responded:
"Thank you Charles! We appreciate your business!"
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Victor Zeh

January 5, 2022

5  out of  5
rating by Victor Zeh
"Excellent,clear, understandable information on what action was transpiring. Very quick and came across caring and respectful of my situation. Seems like a sincere, honest caring person."
We responded:
"Vic, thank you so much! Glad I was able to assist you and your Family during a difficult time."
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Vince

November 23, 2021

5  out of  5
rating by Vince
"JB is awesome. He knows you by name and always speaks to me no matter how busy he is. I've had State Farm insurance with JB as my agent for many years and he has taken care of all of my insurance issues. Great guy. Great company."
We responded:
"Thank you Vince !"
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Cayley Blevins

September 29, 2021

5  out of  5
rating by Cayley Blevins
"JB Pitman Jr and his colleagues over at State Farm always treat us with the upmost respect. They are always very responsive if we have any questions or a request. They are friendly, considerate, kind, and overall the best individuals you could ask to be your insurance agent(s). Highly recommend them to anyone"
We responded:
"Cayley, thank you very much! We appreciate your business and friendship. Call us anytime!"
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Tyrone Osborne

September 23, 2021

5  out of  5
rating by Tyrone Osborne
"Fantastic"
We responded:
"Tyrone, thank you so much! We really appreciate your review!"
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Beth Speck

September 7, 2021

5  out of  5
rating by Beth Speck
"JB has been my insurance agent for many years. He's always been very helpful, goes the extra mile. Thank you, JB."
We responded:
"Beth, thank you so much! We appreciate your business! Thanks for being a loyal customer."
Profile photo of Jennifer Bates

Jennifer Bates

July 28, 2021

5  out of  5
rating by Jennifer Bates
"JB is a stand up guy and runs a great agency! We’ve known him for years! We’ve become more than just business acquaintances… we’ve become friends and we trust him to guide us in the right path! He’s very knowledgeable and goes out of his way to answer questions or help you understand something! The team in his office is great! Always a pleasure when we get to see or talk to them! He’s truly there for you. Give him a call!"
We responded:
"Jenn, thank you so much. We appreciate your business and value our friendship! You can call anytime and we will do our best to take care of you and your Family. I also know were to stop when I need anything!!"
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Debbie Mayfield

July 19, 2021

5  out of  5
rating by Debbie Mayfield
"I have been with State Farm for 30+ years.Everyone there is very helpful and nice. If I have any questions or problems they are right there for me. Also JB is right there also for all my needs. Thank You, Debbie Mayfield"
We responded:
"Debbie, thank you so much for the kind words. We appreciate your business! Please call us if you need anything. Have a great Thanksgiving."
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Joyce Osborne

June 23, 2021

2  out of  5
rating by Joyce Osborne
"I have been trying to get them to pay for roof repair that the wind damage done by blowing off lots of shingles thus causing it to leak in bedroom..A HASSLE SO FAR."
We responded:
"Joyce, I’m sorry you are having trouble with your claim. Please call the office 678-5929 and leave me your contact information. I’ll see what I can do to assist you."
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Natalie Pitman

June 8, 2021

5  out of  5
rating by Natalie Pitman
"The best State Farm agent I know is JB Pitman. If you need help with insurance, you can expect to find a knowledgeable staff and friendly service as well. They will go the extra mile for you, help you get the best price for what you need, and truly care."
We responded:
"Natalie, thank you so much for the kind comments! We appreciate your business! Call anytime!"
Profile photo of Jennifer Worley Nicholas

Jennifer Worley Nicholas

May 28, 2021

5  out of  5
rating by Jennifer Worley Nicholas
"I would refer anyone to JB pitman State farm insurance. I have had them for over 25 years. No one can beat their prices for me and they go over and beyond to help you in any way possible. They're always there very professional and a wonderful group of people to work with."
We responded:
"Jennifer, thank you so much for the kind comments! We appreciate your business! Call anytime!"
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Steven Savage

May 27, 2021

5  out of  5
rating by Steven Savage
"Great experience, Alex was professional and helpful"
We responded:
"Steven, thanks so much! I’ll pass that along to Alex! We appreciate your business!"
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Hannah Grace Rogers

April 30, 2021

5  out of  5
rating by Hannah Grace Rogers
"They are great to work with and are always looking to help me find ways to save on car and renter's insurance. I highly recommend them!"
We responded:
"Thank you Hannah! We are always trying to find ways to save you $ ! We appreciate your business!"
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Jennifer King

April 19, 2021

4  out of  5
rating by Jennifer King
"Always there to help when needed. Have been with this agency since age 21."
We responded:
"Jennifer, thanks so much for the positive review! We appreciate your business! Call us anytime!"
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Thomas Butcher

April 8, 2021

5  out of  5
rating by Thomas Butcher
"JB and staff has provided excellent service for our home, autos, boats, and RV for almost 30 years. JB adds that personal touch which is rare in today’s business world."
We responded:
"Thomas, thank you so much! So glad to have you in our "Good Neighbor" Family for all these years. We appreciate your business, call anytime!"
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Erin Dunaway

March 24, 2021

5  out of  5
rating by Erin Dunaway
"I had the pleasure of working with Alex. He made the whole process easy and convenient."
We responded:
"Erin, thank you so much! I will let Alex know. We appreciate your business! We are the "Good Neighbor's""